Developer · ASG Help

Webhooks and inbound events

Receive supported inbound message and delivery events in another application.

Agency SMS Gateway Help CenterUpdated September 2026
Before making production changes: exact screen names and platform behavior can change as GoHighLevel, Android, carriers, and the underlying messaging platform evolve. Test changes on a controlled deployment first.

Endpoint requirements

Use HTTPS, respond quickly, authenticate/verify events where the platform provides a mechanism, and log identifiers rather than sensitive message content when possible.

Reliability

  1. Make handlers idempotent so duplicate events do not create duplicate actions.
  2. Queue slow downstream processing.
  3. Return a successful response only after the event is safely accepted.
  4. Monitor failures and retries.

Testing

Test inbound SMS, delivery events, invalid signatures/credentials if applicable, duplicate events, and temporary endpoint failure.

Still not working? Contact ASG with the device name, carrier, GHL location, approximate timestamp, and the exact step that failed.