Agency SMS Gateway Help Center
Branded help for Agency SMS Gateway customers: setup documentation, troubleshooting, FAQs, anti-spam guidance, and ROI planning.
Documentation
Start here for Android device setup, GoHighLevel connection, test messages, routing, dual SIM, campaigns, and production launch.
Open documentation →Knowledge Base
Fix common issues such as an offline phone, queued messages, missing replies, wrong SIM selection, workflow problems, and carrier restrictions.
Search the knowledge base →Frequently Asked Questions
Get clear answers about devices, GHL locations, pricing, sub-accounts, opt-outs, AI tools, security, and reseller use.
View FAQs →Messaging Safety
Review ASG anti-spam rules, consent expectations, STOP handling, complaint reduction, and prohibited messaging practices.
Read the anti-spam policy →ROI Calculator
Estimate the difference between usage-based messaging cost and an ASG device plan, then model potential reseller margin.
Open calculator →Contact Support
Still stuck? Send us your agency, device, GHL location, and a short description of what is happening.
Contact ASG →Connect. Test. Warm up. Then scale.
A reliable gateway is treated like infrastructure: dedicated hardware, stable power and data, a documented GHL assignment, responsible message volume, and a repeatable health check.
Prepare Device
Android 8.0+ compatible phone, active carrier SIM, stable power, internet, and background permissions.
Connect GHL
Authorize your GHL integration and confirm the correct locations and number resources.
Run Tests
Outbound, inbound, workflow, reply routing, STOP/START, reboot, and reconnect tests.
Deploy Responsibly
Warm up new lines, monitor opt-outs and delivery, and stay within carrier and legal requirements.