Compliance · ASG Help
Responsible messaging and anti-spam rules
The operating rules every ASG agency should apply to its own campaigns and client deployments.
Before making production changes: exact screen names and platform behavior can change as GoHighLevel, Android, carriers, and the underlying messaging platform evolve. Test changes on a controlled deployment first.
Core rules
- Message people only when you have an appropriate lawful basis and consent for the use case.
- Honor opt-outs promptly.
- Do not use purchased, scraped, or harvested lists for unsolicited outreach.
- Identify the sender clearly when appropriate.
- Avoid prohibited content and deceptive practices.
- Respect applicable quiet hours and local rules.
Client oversight
If a client operates through your agency account, require them to follow the same standards.
More detail
See the ASG Anti-Spam Policy and Responsible Messaging pages for the full operating policy.
Still not working? Contact ASG with the device name, carrier, GHL location, approximate timestamp, and the exact step that failed.