AI & Automation · ASG Help
Configure AI-assisted auto-reply
Use supported AI reply tools with your own instructions and knowledge content.
Before making production changes: exact screen names and platform behavior can change as GoHighLevel, Android, carriers, and the underlying messaging platform evolve. Test changes on a controlled deployment first.
Before enabling AI
- Connect the supported AI provider/API credential required by your plan.
- Add clear business context and knowledge content.
- Define what the assistant should and should not answer.
- Create an escalation path for questions that need a person.
Test with real questions
Use a list of common, difficult, and ambiguous questions from the client. Review answers before broad activation.
Keep a human owner
AI-generated replies can be wrong. Monitor conversations and avoid using AI as the sole authority for sensitive, legal, medical, financial, or emergency decisions.
Still not working? Contact ASG with the device name, carrier, GHL location, approximate timestamp, and the exact step that failed.