Devices & Agency · ASG Help

Use dual-SIM Android devices

Select the intended SIM on compatible hardware and validate routing before assigning client traffic.

Agency SMS Gateway Help CenterUpdated September 2026
Before making production changes: exact screen names and platform behavior can change as GoHighLevel, Android, carriers, and the underlying messaging platform evolve. Test changes on a controlled deployment first.

What dual SIM can do

The supported platform can select SIM resources on compatible Android devices, giving agencies additional number flexibility.

What not to assume

Do not sell “two independent clients per phone” until you have validated the exact SIM-to-GHL-location behavior in your own supported deployment.

Test each SIM

  1. Send outbound from SIM 1 and verify number.
  2. Send outbound from SIM 2 and verify number.
  3. Test inbound replies for each number.
  4. Reboot the phone and confirm the intended default/selection persists.
Still not working? Contact ASG with the device name, carrier, GHL location, approximate timestamp, and the exact step that failed.