GoHighLevel · ASG Help

Two-way messaging in GHL Conversations

Use the GHL Conversations view while the Android device handles the mobile transport.

Agency SMS Gateway Help CenterUpdated September 2026
Before making production changes: exact screen names and platform behavior can change as GoHighLevel, Android, carriers, and the underlying messaging platform evolve. Test changes on a controlled deployment first.

What the agency should see

A supported deployment lets the team work from the familiar GHL conversation experience while inbound/outbound SMS is transported by the connected mobile gateway.

Validate routing

  • Send from the intended GHL location.
  • Reply from the recipient.
  • Confirm the reply enters the same contact conversation.
  • Repeat with a second test contact before client launch.

If replies go to the wrong place

Review the location/device mapping before sending additional traffic.

Still not working? Contact ASG with the device name, carrier, GHL location, approximate timestamp, and the exact step that failed.