Messaging · ASG Help
Link shortening and click tracking
Use supported short links and click activity without making messages look suspicious.
Before making production changes: exact screen names and platform behavior can change as GoHighLevel, Android, carriers, and the underlying messaging platform evolve. Test changes on a controlled deployment first.
Before a campaign
- Use HTTPS destination pages.
- Test the shortened link on both iPhone and Android.
- Make sure the destination domain looks trustworthy and matches the message context.
Understand the limit
A click is an engagement signal, not proof that the recipient completed a purchase, form, or appointment.
If links fail
Try a standard HTTPS destination, confirm link-shortening/tracking is enabled on the relevant path, and test without extra punctuation next to the URL.
Still not working? Contact ASG with the device name, carrier, GHL location, approximate timestamp, and the exact step that failed.